Creating Your Assistant’s Knowledge Base

If you’re using RadGenius to build a custom assistant for your students or customers, adding the right documents to its knowledge base is essential. By doing this, you give the assistant the information it needs to answer questions and offer meaningful support. Whether the assistant is helping students navigate your course or providing product details to customers, setting up its knowledge base correctly will ensure it delivers accurate and useful responses.

How to Add Documents to Your Assistant’s Knowledge Base

Your assistant is only as good as the information it has access to. By uploading relevant documents, you give it the ability to provide better answers to your audience. Whether you’re teaching a course or selling products, these documents should contain valuable information that your users will likely need.

Supported File Types

The following file types are supported:

• DOC and DOCX (Word documents)
• PDF
• TXT (plain text)

Note: CSV files are not supported.

What to Include in the Knowledge Base

Since your students or customers will be interacting with the assistant, the documents you upload should contain information that will be helpful for them. Here’s what to focus on:

• Examples and Case Studies: Include practical examples or case studies that align with your course content or product offerings. This helps the assistant give relevant responses.
• Key Facts and Concepts: Upload documents that outline important ideas or details that your users need to understand.
• Reference Guides: Provide any relevant user guides, tutorials, or instructions that your assistant can refer to.

The assistant will pull information from these documents to help your users, so make sure the content is clear and relevant.

Best Practices for Uploading Documents

While DOC, DOCX, and PDF formats are supported, plain text (TXT) files tend to work best. Here’s why:

• TXT files are simple and easy for the assistant to process.
• The cleaner and more structured your text is, the better the assistant will handle the information.

Keeping your content straightforward will lead to better results.

Testing the Assistant

After uploading documents, it’s important to test your assistant. Ask it questions your users might ask and see how well it retrieves information. Check for:

• Accuracy: Is the assistant pulling the right information from the documents?
• Relevance: Is the content it provides helpful and on-topic?
• Clarity: Are the responses easy to understand?

If you find any issues, consider refining your documents or adding more relevant information.

Final Thoughts

Building a useful knowledge base for your RadGenius assistant is crucial for delivering value to your students or customers. By uploading well-prepared documents, you equip the assistant with the information it needs to provide accurate and helpful responses. Test it, refine as needed, and make sure it’s working as expected.

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